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SHIPPING
We offer 2 day/ Overnight shipping: Orders must be submitted by 12pm CDT. Orders placed after 12pm CDT will not be delivered next day.
We only ship packages during business days and DO NOT ship on weekends or holidays. While we will do all we can to ensure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as weather, service interruptions, etc. Once your order is shipped, you will receive an email notification with tracking information/ updates. Please be sure all information is up to date and accurate when placing order to avoid any mishaps that may occur.
RETURN POLICY
Refunds. must be requested within 14 days from date of purchase to return item.
Return Request: To commerce a return, please contact our Customer Service Team by email at flawlessbrowsbyz@gmail.com. Provide your order number and reason for return with PDF attached.
Return Shipping: You are responsible for all return shipping costs. We recommend using a trackable shipping method, as we are not liable for lost or damaged return shipments.
TERMS OF SERVICE
Condition: To be issued a full return, items must be in their original, unused condition. Items that have been used, opened, or altered are NOT eligible for return
Non- Refundable Items: All items are non-refundable, unless stated otherwise on our behalf, like the wrong item being received. This means Items that are damaged during shipping, not as described, or received in error after a purchase is made, refunds will not be issued under any circumstances.
Authorization: Our team will review your request and provide you with instructions on how to return the item.
Returns will only be accepted with per authorization.
Exchanges: We do not offer exchanges
PRIVACY POLICY
Please be sure to read each product ingredients to avoid any possible contraindications. Each item is used at your own risk, we are not responsible for any mishaps that may occur.
Thank you for understanding our policy. We appreciate your business and are committed to ensuring your shopping experience is satisfied. For additional inquires contact our team by email at Flawlessbrowsbyz@gmail.com